Gabb wireless login not working. Get Gabb Music
How to Upgrade your Device.
Gabb wireless login not working com Gabb Watch 3e is a system update to the Gabb Watch 3 that includes a simplified setup, improved GPS, and enhanced battery life. Learn More. Our Customer Support team can pin point the account information that needs to be updated as well as update the card information for you. I will contact support again tomorrow to see if they can fix it. Then if I click the app again it says “MyGabb keeps stopping” and only gives me the options of opening app info or closing the app. While Gabb Watches are designed to provide a seamless and safe digital experience for kids, occasional technical glitches can occur. Tap Manage Plan under the plan you want to edit Apr 26, 2024 · Gabb has its own network, the Gabb wireless network, though they connect via Verizon. (Simply click the box below to copy) Promo Code Applied Mar 11, 2022 · What is the Gabb Watch 2? The Gabb Watch is a stand-alone smartwatch that is designed with kids and safety in mind. Thank you for continually working with Customer Support to find the source of this issue. As for software, the new software includes the ability to add up to 100 contacts, Keyboard, Speech-to-Text, Gabb Move, Mimic by Gabb, 3 new Gabb Go pets, Calculator, New Ringtones, 2 New Themes, 10 New Wallpapers, Gabb ID, Wi-Fi, Bluetooth, Quiet Times with Focus Mode and Silent Mode Schedules, and Volume Control. If your plan type does not say 5G, contact Gabb Support so we can update your coverage to 5G. Jan 17, 2025 · Please check out our Help Article How to Set Up Your New Gabb Watch 3e👈 for all the steps you'll need to successfully activate and pair to your new Gabb Watch 3e. I want to support Gabb, but they are wasting my time. Personally, I'm going to give Gabb a few more days and if this problem with the apps is not corrected, I will be requesting immediate cancelation of my account. hi purchased phone for my daughter on December 6. Do you have a real update for us besides 'our team is working on it?' Like others, I keep getting the same response. This unique username and password are used to provide additional services for your child, such as data backup & speech-to-text. Gabb employs a full Customer Support team ready to answer questions via text, call, or email Monday-Saturday (see operating hours here). Pairing your Device to the MyGabb App Dec 12, 2023 · I've had Gabb Wireless for less than a month for my daughter and have had a few issues with the phone and the features. Mar 4, 2025 · Gabb will not send a replacement because parts of the letter etching on THE BACK !!! of the watch fell out. Thank you for this post! Apologies for any trouble you've run into downloading the Garmin Connect app to your Gabb Phone 3 Pro. Use GPS Find My Phone through Gabb Wireless™ to always know where your phone is. ; Select View Details next to the device you want to upgrade. The phone now locks up constantly. Jun 20, 2021 · Does Gabb Wireless Require A Contract? Nope! Gabb Wireless provides unlimited talk and text coverage on a month-to-month basis. Google Family is not one of our Gabb Approved apps at this time. Jan 9, 2025 · Hi @WIJon,. 38. It was working and now it’s not. , my daughter would only be able to message with friends that have a Gabb device)? Gabb Nov 08, 2023 11:57 AM . I know I’ll never get a refund and even a replacement would just take hours to hopefully even work. Safe Communication Through Gabb Messenger, kids get safe text messaging (SMS) and photo/video messaging (MMS) with the parent-option to enable group chat. Gabb Watch 3 customers do not need to purchase a new Watch. Open Gabb Messenger on your (parent’s) smartphone. You’ll see a charging icon on the watch screen. We hope to make this an available feature for the Watch in the future to eliminate this concern. Scroll to the Total Monthly Bill section. Shop Gabb phones Better Safety. If you experience any trouble with this activation process, our Customer Support would be more than happy to help. -6:30 p. " However, it appears that Gabb is charging taxes anyway despite the cell service itself being free. Important: If any items (a) are returned after the specified return period; (b) have been physically damaged, modified, or damaged by liquids, outside Customer Limited Warranty or Extended Warranty, if purchased; or (c) are missing any part(s), you will not receive any All Gabb customers can share their code (your Gabb Account parent phone number) with friends and family. 75/month; Gabb Phone Plus: $1. How to contact Gabb Wireless I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. Bethany Dec 07, 2022 09:34 AM . All Gabb devices come with unlimited talk and text but no social media, internet, or unsafe apps. Turn your Gabb phone off, then back on. Press to switch your phone to sleep mode or wake up your phone. (Simply click the box below to copy) Promo Code Applied Update Firmware and Software on the Gabb Phone 3 Pro: Navigate to the Knox E Fota app and check for updates Google Play Store app and tap the circle in the top right > Manage Apps and Devices > The second line should say "All apps up to date" or "Download/install updates. Follow the prompts in the MyGabb app on your (parent’s) smartphone to complete the setup process. When someone pays for something, it should be reliable and work with minimal issues, not daily issues and very unreliable. Lastly, wait 24 hours for the contacts to appear. Dec 11, 2024 · With the MyGabb app, you can quickly call, message and locate all of your Gabb Wireless phones. Fixes: Gabb Go: Gabb Go pet not displaying as expected; Pet not appearing after purchase, even though coins were deducted from balance Mar 18, 2025 · Dear Gabb, Like many other Gabb customers this Christmas season, I connected my new Gabb phone to the MyGabb app before the deadline to receive the "free month of service. Note that Roblox, Facebook, Netflix, Instagram, TikTok, YouTube, YouTube Kids, Hulu, and similar apps are not This includes contacts, Gabb Go progress, etc. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. , MT or Saturday from 7:00 a. Apps reviewed within the Gabb App Guide may contain in-app browsers, and/or content which does not adhere to Gabb’s Standards and Guidelines. Sorry you're having some trouble with the MyGabb app on your Gabbb Phone 4 Pro. Uninstall the app in the parent App Store from the MyAccount Learn how to set up & use your Gabb Watch. ) If you purchased your new Gabb watch or Gabb phone from a retailer like Amazon, etc. Sorry to hear that your Gabb Watch screen got damaged! Unfortunately, we do not repair screens as the cost is almost equivalent to repair compared to a new device. Reset Settings on Gabb Phone 4 Pro: Open Settings App -> General Management -> Reset -> Reset Wifi & Bluetooth; Open Settings App -> General Management -> Reset -> Reset Mobile Network Settings; Un-install/Re-Install app: Un-install the Auto Android app from your Gabb Phone; Re-Install the app from the Google Play Store; Hope this Gabb devices use cell towers, GPS, & WiFi to track their location. 4y. " Dec 11, 2024 · With the MyGabb app, you can quickly call, message and locate all of your Gabb Wireless phones. I tried the updates from a post above and it’s still not working. To help us Identify any issues you may come across, please copy the information below and provide it to a Gabb Employee so we can assist you. Oct 31, 2024 · My gabb app won’t even open. This sounds like the step you're having issues with (getting logged back into your Gabb ID on the Gabb device). You can choose to do a contract and save money on the initial phone purchase. Dear Gabb Support Team, I hope this message finds you well. Jun 1, 2022 · Kids love smartphones and streaming music, but not all devices or services are appropriate for children. For Gabb phones, parent can create an approved contact list using the Gabb Messenger Parent app. Here are some troubleshooting steps to helps: Open Settings App -> General Management -> Reset -> Reset all settings Jan 17, 2025 · System Update on the Gabb Watch 3: Place watch on charger. If you ordered your new Gabb device from somewhere other than Gabb, follow these guidelines: I know ALOT of others are having issues with Gabb maps not working. Jan 2, 2025 · I just tried the airplane mode that someone commented above and my test message with a picture was sent. They can be contacted by Live-Chat through www. If you purchased the Extended Warranty Plan for your line during your initial order, you will be eligible to get a replacement Watch through this warranty. Exclusively available on Gabb phones, it’s built to keep kids safely connected, and parents in-the-know. Nov 9, 2023 · Step 3: Download the Greenlight app on the Gabb device and sign into the child’s account. filed with BBB. Jan 17, 2023 · Customer Support. Gabb Wireless is working to solve that today with both products and services for kids. This is NOT the same thing as your MyGabb app login or your gabb. Meaning, I click the button for online chat on the website and nothing happens. Volume key Get support for your Gabb Phone. Log in to your Gabb account. I got Gabb Watch3 #2 in the mail - I had the same issue, but then my son damaged it. This could be due to missing or mismatching account information. Here’s how you can turn on location monitoring for your Gabb phone or Gabb watch: Jun 28, 2024 · "I have an apple watch and tried the apple watch charger and vise versa and, it will not show any charging. MT, Saturday from 7:00 a. Gabb Music: Included in Standard service plan, or $4. My daughter told me today that her phone updated last week and now she can't send/receive photos or send messages in a group chat. Update your plan to Standard or Advanced; To add Gabb Music as a subscription to your plan: Log in to Jan 17, 2025 · Gabb devices—Gabb Watch 2, Gabb Watch 3, Gabb Phone, Gabb Phone Plus, Gabb Phone 3 Pro—were all created with kids’ safety as the top priority and provide safe “tech in steps” options for kids 5-18. Get help with Gabb billing, orders, upgrades, cancelation, buying, purchasing, and more. Check for any damage to the charger. Aug 6, 2024 · Does Gabb Messenger only work with other Gabb users (i. It doesn't hold a charge. com as you mentioned but can also be contacted by phone at 385. " My replacement came with no charger. Do any charger unit works or only GABB 3 watch charger work in the GABB watch. She is so upset. According to the previous comments, this issue has been going on for a while. Gabb Messenger™ If you've added Gabb Music+ as an "á la carte" subscription add on, make sure you're logged into the same Gabb ID username on the Gabb device that you originally used when adding Gabb Music+. Open the MyGabb app on the Gabb phone, then select Show QR Code. This is true for our Gabb Watches - numbers must be added as an approved contact via the parent MyGabb App to be able to communicate with the watch. 99/month. 6646. You Gabb, will not find an account for me any longer, it has been deleted as of today. If the charger is lost or damaged, you can purchase a replacement. You can learn more about Gabb Messenger and its features HERE👈 All of our Gabb Phones including our Gabb Watches have Wi-Fi capabilities for purposes such as Wi-Fi calling, Gabb Music/Gabb Music+ and any additional apps that may require Wi-Fi or data usage. Factory reset is not working Gabb Phone Technician's Assistant: I'm sorry to hear about the trouble with the Gabb Phone. It was activated by December 9. Gabb Maps allows your child to search for addresses & navigate using turn-by-turn driving, walking, & biking directions from their Gabb Phone 4 or Gabb Phone 4 Pro. Gabb Phone 3 Pro) on Advanced type plans. Aug 31, 2023 · The Gabb Phone 3 Pro was designed for the Gabb Wireless Network only. Apr 25, 2023 · The Gabb Z2 phone (now known simply as the Gabb Phone) offers kids a safe introduction to smartphones without exposing them to social media or the internet at large. Submit a request in the App Store through your MyAccount and our team will review it for safety. Good question! With our Gabb Phone and Gabb Watch devices, you are able to call and text other devices. This article will guide you through setting up & using the MyGabb app for parents. This allows your data to be backed up on Gabb Cloud . Any Idea's? Every time I try to send a text it says "failed to send" And I have 2 or three Internet bars and I have mobile. This is a great question! You can find our App Guide here with all the available apps along with an option to request an app that may not be available yet. The downside, however, is that since Gabb has its own network, you can’t add a Gabb phone to your existing plan, even if you’re a Verizon customer. Turn on location monitoring. I am not sure if older devices had these options with Settings to System to Reset Options, but that is not an option. Even the maps and content filters on Gabb phones are proprietary. Here with the exact same issue. 75/month; Total savings: $4. At this time, data from the Gabb Watch 3 is not yet backed up to the Gabb Cloud. We signed up for unlimited talk and text for 24. Get Gabb Music How to Upgrade your Device. Resetting your Gabb watch can help resolve issues and get it working like new again. In this blog post, we’ll show you how to reset your Gabb watch and get it back to working order. Rating (7380) Size. nginx/1. If you are the account holder, it would be a good idea to have the Gabb users parent name(s) added to the MyAccount as an authorized user. org Daily Torah Study, Chess, Gospel Library, Quran, Sora. Should I get the new phone? This is not a typical experience on the Gabb Watch 3. What are the Gabb Phone Z2 features? The Z2 Gabb Phone is loaded with features that make it both a fun and safe option for kids, including: GPS tracking to help kids locate their phone and parents locate their kids; Group texting for constant contact with family Jan 3, 2025 · System Update on the Gabb Watch 3: Place watch on charger. BBB helps resolve disputes with the services or products a business provides. To upgrade your plan: Log in to your Gabb account. To help other users, it would be great if Gabb added some instructions or something on the "Account Information" page to indicate information needs to be updated for the account to work properly. The Gabb Watch 3e is charged wirelessly. It’s happening with my daughters watch and not my sons. For kids using the Gabb Phone 4, Gabb Phone 3 Pro, and Gabb Phone 4 Pro, the approved list will apply to texts and phone calls. Gabb Messenger is the first messaging and video calling app created with kid’s safety as its top priority. worked for about 30 minutes. Apr 3, 2024 · Gabb Messenger now comes standard on all Gabb phones—Gabb Phone, Gabb Phone Plus, and Gabb Phone 3 Pro—to give kids the connection and safety they deserve. Contact Gabb Support & learn about our upgrade & referral programs. Easy Parental Controls. 25/month, or $51 a year. The main purpose of your Gabb Phone is to be able to call a parent or someone if you need to. But I'm not convinced that that's the problem. You’ll see the battery at 100% when charging is complete. Not only does it provide a secure platform for kids, but it also allows parents to set up parental controls that can help them monitor their child’s Jan 21, 2025 · I am assuming it has to do with an outside link block used but the Sora login is not working as I can not sign in with my school and the app just shuts down completely. And we’re leaving on a trip tomorrow. This is not a solution in any way. com , or by phone at 385. There are two service levels, a radio style listening experience called Gabb Music and an interactive, on-demand listening experience called Gabb Music+. These apps include: Gabb Maps, Bible App by Olive Tree, Chabad. You can review the text log or call log for your child’s device by logging into your Gabb account. Gabb Cloud backs up the phone’s data every night, as long as your child is logged into their Gabb ID app. Customers are also responsible for shipping costs. 235. Our Customer Support can be by chat at www. Hello @AreYouKiddingMe and @Stevenh, So sorry to hear about your experience with pairing to your Gabb Phone. ), or to establish a $40 for Gabb Watch, Gabb Watch 2, Gabb Watch 3, Gabb Watch 3e. You earn free months of service and your friends will enjoy a discount on their new device. In this blog post, we’ll walk you through some troubleshooting steps and how to effectively contact Gabb Support if needed. I'm trying to upgrade my daughter's phone, but when I get to the upgrade part it doesn't have a phone to select. ② Create a NEW Child Gabb ID username and password, following the credential requirements. We got several Gabb phones 3 years ago. Purchase a new Gabb device from an online marketplace retailer (Amazon, Walmart, etc. Learn more about your Gabb Phone from our user guides, troubleshooting steps, settings & apps information, and more. Once set up, you'll be able to check the location of each phone with a simple tap. Where Does Gabb Wireless Have Coverage? Gabb Wireless has nationwide coverage similar to other cell providers. There is no phone number to contact Gabb and the online chat is not working. Gabb Wireless replied Tryingto have my son access Fitbit but cannot seem to sign in to his account. It is meant to be its own source of communication and has its own phone number. On their site, you can also Gabb Maps does not collect and send any information to Gabb so your kid’s privacy is protected. Get more information about troubleshooting, information, user guides, and parental controls. Follow these steps to manage your Gabb Music subscription: Log in to your Gabb account: Tap Subscriptions in the left side menu. Oct 26, 2023 · Download Gabb Wireless App If you’re a parent who’s concerned about giving your child a safe device that they can use responsibly, then the Gabb Wireless App is the perfect solution for you. It just creates another problem. And gabb isn’t open until Monday. ; Gabb Discussions. Thank you for working with them to help get your device up and working again! Customer Support can be contacted chat on www. (Simply click the box below to copy) Promo Code Applied This App will not be Available Unfortunately we’ve reviewed this App and it does not meet Gabb’s standards and guidelines because it displays explicit words and images. Hope this helps!-Reagan Because the GPS Location is still not updating after following all troubleshooting steps, Customer Support will be able to continue working with you to further investigate this. Gabb Cloud Safe cloud storage for Gabb devices. Gabb Music is a great alternative with no explicit lyrics, no adult subject matter, or innuendos. This App will not be Available. If Gabb Maps doesn’t come preinstalled on your Gabb phone, follow these steps to Gabb Messenger® Kid-safe Messaging. Only upon clicking the edit buttons was there any indication of missing information. 301 Moved Permanently. A Gabb ID is a secure account login that you create for your child when you activate your Gabb Phone 4 Pro. Jul 29, 2024 · What is Gabb Wireless’ Return Policy? Gabb Wireless offers a 15-day window from the time you receive their products to initiate a return. We are having the same issue. If you go with Gabb do not sign a contract, its bait and switch. Enable push notifications so you get notified about flagged & blocked texts. On the plus side this means that Gabb users can take advantage of Verizon’s huge network. This is due to the fact that the connection between the Gabb Watch 3 and MyGabb app is experiencing an interference. Have been through customer support at least a half dozen times, tried all the resets etc. Log into your MyAccount at Gabb. Every Gabb plan has unlimited talk and texting on the most reliable wireless network. Have maintained and continue to maintain your Gabb Wireless account in good standing; Gabb reserves the right to deny eligibility to participate in the Purchase Plan for any reason. Now the device will not turn on at all. Can someone explain why this is? Why advertise a… A Gabb ID is a secure account login specific to your child created for your child when you set up your Gabb device. Got my daughter the gabb 4 for Christmas because her gabb 3 watch completely stopped working and customer support was absolutely no help. You can do this by following these steps: Log into your MyAccount👈; Select Account Information; Select Edit Gabb devices—Gabb Watch 2, Gabb Watch 3, Gabb Phone, Gabb Phone Plus, Gabb Phone 3 Pro—were all created with kids’ safety as the top priority and provide safe “tech in steps” options for kids 5-18. Ensure you logged back into the Gabb ID during the re-pairing process with the initial Gabb ID username and password. Abuse, misuse, fire, acts of God, other external causes except in cases of ADH as described in section 3. App Details Version. Jan 31, 2025 · On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. MT to have an agent assist you with canceling your line. Troubleshooting Steps Gabb Watch3 #1- The call failed when I called the watch. I followed all the steps but the apps did not add to my kids' phones. " Hey @AdamD. We also have a robust library of helpful articles and videos about common Gabb Phone Plus questions so you can find answers as quick as you can click, 24/7. Nov 16, 2020 · With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones. So so so frustrating. Discover what the Internet is saying about Gabb Wireless Pros Cons - See the Best Reviews from real users. So let’s start off and make sure you know just how to do that. Log your child into their Gabb ID app on their Gabb phone using their Gabb credentials (not yours). Aug 20, 2024 · I appreciate the help Reagan, but for the Gabb Phone 3 there is no System → Reset Options. Customer Support. 1 The Service Contract does not apply to: 1. Parent enabled third party apps are available to Pro Gabb phone models (i. Dec 12, 2023 · We got several Gabb phones 3 years ago. Since your Gabb Phone 4 is not displaying the video link icon in Gabb Messenger, here are a few troubleshooting steps to help: Check for multiple Gabb ID profiles in parent MyAccount. Unfortunately we’ve reviewed this App and it does not meet Gabb’s standards and guidelines because it displays explicit words and images. this is so frustrating. Hard reset (Factory Reset) on the Gabb Watch 3. Ensure proper charging: Place the watch correctly on the charger. If it’s not fixed promptly I’m not sure why I’ve paid for a phone that I can’t set up and use. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. Could you describe what happens when you try to perform a factory reset on the Gabb Phone 4? 11 Key Functions Key Function Power key Press and hold to power on, restart, or power off. When is Gabb maps going to be working? I feel Gabb should discount the price since their apps don’t work properly. Gabb Maps is available on all Gabb phones. You’ll see a QR code on the Gabb phone’s screen. If a number isn't in the Gabb Watch's contact list, it can't call or be called. Plus, parents have full control over incoming and outgoing calls and texts. The watch will automatically restart when the update is done. Gabb Watch 3e not charging? Try the following steps: Check the charger: Ensure you are using the original Gabb watch charger. You’ll see a charging icon confirming that the watch is charging. Gabb Cloud™ is a digital backup to store your child’s data safely and securely. Up to 50 GB of data. 4 Aug 8, 2020 · Gabb Phones have their own plans through Gabb that work best for you family. Hi. Gabb Wireless s o S p e n t o r d 6 e 0 g 2 9 1 t The phone stopped working after 2-3 months. 75/month; Gabb Watch 2: $0. Click to learn more and never misplace your phone! Same issue. With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones. ( I guess automatically ?) even I opened a box to activate on December 16. For influencers who would like to officially partner with Gabb and share in our mission to empower families to protect their children, learn more Feb 11, 2025 · View complaints of Gabb Wireless, Inc. The phone or watch receives signals from nearby cell towers, satellites, & WiFi routers, then uses this information to determine the location of your device. We got these phones to be able to track them at their practices and school and to keep them away from full internet. . 2 above. I contacted Gabb and got another watch with the warranty I thankfully paid for. m-6:30 p. My daughter just got her Gabb 4 pro phone yesterday, and we can't send any text's or make any calls, I talked with a Gabb Support person and they're sending us another Sim card. For others who have experienced a similar issue but have a Gabb Phone 3 Pro or Gabb Phone 4 Pro, the reset steps will differ. Just received the phone and am trying to set it up, but the app keeps crashing. Hello @TBo426,. If you continue to experience this trouble with your new device after following the troubleshooting steps, please continue to work with Customer Support to find a solution. Your Gabb Watch 3e can only be charged using the Gabb Watch 3e charger. A few months ago, they released the new Gabb Messenger app and retired the old er version whether you wanted the "upgrade" or not. If the contacts do not appear in your Gabb Messenger Parent app, log out of the app and back in. gabb. Gabb Music allows users to listen to curated music from millions of songs and like and dislike tracks. Check out this in-depth meta Gabb Wireless Review ⭐ Includes current top discount - 50% off! Gabb Maps. Gabb’s parent app, MyGabb, allows parents to set controls for Gabb devices & monitor your child’s location. Great question! If you do not see that app in the Play Store on your Gabb Phone after enabling it in your MyAccount, here are some troubleshooting steps to follow: Ensure you are logged into Gabb ID on Gabb Phone: Open the Gabb ID app and ensure you are logged in; Uninstall - Reinstall. It will white screen and be unresponsive for 3-4 minutes at times. , the process for ordering, canceling an order, and returning a device are different. I’ve done all the tricks and nothing is working. Does the Gabb Phone 4 have apps? Yes, Gabb Phone 4 has 16 preloaded kid-safe apps, including Calendar, Gabb Music (optional subscription), Weather, Gabb Messenger, Camera, Photos, Calculator, Clock, and more. 27. Select Manage next to the phone you want to upgrade the plan for. 99 per month. A few things that might help here. A few days after purchasing my new Gabb phone, I received an email titled "Refer Friends to Gabb and be Entered to Win a $1000. They are calling this a scratch. After contacting Gabb Wireless, you will ship your phone to Gabb Wireless. She tried to send a picture today and it didn’t work. A prorated charge on your first bill charges you for a partial month of service beginning when your device is activated until your first full billing cycle day. Gabb believes in tech in steps, and a Gabb Watch 3e is a great intro to using tech without the dangers of conventional internet-connected devices. I'll chat the customer support and get help erasing the password, but wanted to leave the public comment to suggest to Gabb that you make it impossible for a kid to set a finger pattern password without parental permission on Gabb phones. I got Gabb Watch #3 in the mail - still having the same issue. First picture and group message sent in over a month! This is a temporary fix but he needs his phone on and connected or else the GPS location on my parent app will not work. But the Gabb Phone lacks a few features like contact monitoring or full-text message monitoring, and there’s no way to download parental control software to fill in the gaps. The Gabb-Reviewed App Guide is for informational use only and does not guarantee the safety and wellbeing of anyone accessing reviewed apps on a non-Gabb device or enabled from the Gabb App Store. From your Phone app’s main screen, you can make a call in three ways: Please note: Gabb phones only work within the contiguous United States, and international or roaming services are not supported. This is the same as fraud and the company should be banned from doing business. ; Select Upgrade Device in the Device Information section. It’s an intuitive process with prompts as you go but detailed instructions are available for each device if you have questions. Log in to Gabb Messenger using the Gabb account login credentials that you use to log in to your Gabb account (not your child’s login). 2. Great question! The 7 Parent-enabled Essential Apps are available to the Gabb Phone 4 on the Starter, Standard, and Advanced Plans. When upgrading from a Gabb Watch 2 to a Gabb Watch 3e, the MyGabb app may ask you to reassign an existing Gabb ID or create a new Gabb ID. Oct 18, 2024 · Gabb Wireless developed its own operating system to reduce security risks from third-party networks. Sep 11, 2024 · If you do not see a change after following the above troubleshooting steps, the next steps will involve unpairing and pairing back to the Gabb Watch. Select View Details next to your Gabb Phone 4 Pro. Mar 31, 2024 · Welcome to our complete guide on Solving Gabb Watch Problems. ③ Creating a Child Gabb ID during the pairing process like this will automatically log your child into Gabb ID on their Gabb Watch 3 once the pairing process is complete. Gabb Phone: $1. If you’re upgrading from a Gabb Watch 2 to a Gabb Watch 3e, select the Create New Gabb ID option when setting up your Gabb ID. It intentionally has limited features relative to most smartwatches and smartphones to prioritize the features that kids need to communicate with parents without any other distracting features common on smart devices. com, or by phone call at 385. Everything directs me to the app but the app won’t work. If this feature is enabled, only contacts that are approved can text the Gabb device. Now for sale on gabb. 6646 Monday-Friday from 7:00 a. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. We’ve been told that our case is “an ongoing problem” that Gabb does not currently have a solution for. Gabb App Store: Gabb Phone 4 Pro has over 300 parent-managed apps, giving teens the tools they need to learn in a controlled environment, while staying connected. Ask questions. Uninstall the app in the parent App Store from This is my first time using Gabb and I work 50m away from my child’s school so being able to stay connected is so important & even she is having anxiety now bc of issues of it not connecting. Device Ownership: Until you have made all 24 payments, Gabb Wireless retains ownership of the device(s). Gabb keeps a record of your child’s texts & calls made from their Gabb phone. We’ve had the same issues constantly since getting the Gabb phone a little over a year ago. On the MyGabb App: Unpair the watch The only thing that does not work is the display itself. m. I upgraded to the highest level to download Mapquest app which has ads. Option 1: Cancel live with a representative Chat with us on our website during live support hours Monday-Friday from 7:00 a. Jun 27, 2024 · Yes, your child is able to send group & image text on the Gabb Phone 4 Standard or Advanced package subscription. You can name each phone, manage your account, and access helpful support resources. We divide your monthly service plan cost evenly between all of the days in the month, then bill you only for the days that you had an active device until your first billing cycle day. We are very frustrated with the lack of successful support Gabb has shown. How do I get Gabb approved parent-enabled apps and which ones are approved and not approved? With the Advanced plan, parents can access over 200 third-party apps. com login. I am using an apple charger…. Here’s how to look at your child’s text & call logs: Log in to your Gabb account. MT. Feb 21, 2024 · Custom Gabb apps include: Gabb Messenger, our custom messaging app that blocks dangerous messages and alerts the parents of questionable communications so important conversations can take place; Gabb Music, the largest, custom kid-safe music streaming service available; Gabb also has its own suite of Gabb-reviewed and parent-enabled 3rd-party Wireless charging. Not the face, the face is pristine. It has been very frustrating to have this just stop working. I just got it and it is NOT easy to set up and I’m close to getting my money back. She has the Gabb phone Z2. Gabb Guard™ Gabb Guard blocks over 90% of suspected spam calls from reaching kids' Gabb phones, ensuring a safer phone free from spam or unknown callers. com; Select Dashboard; Select View Details; Ensure only one Gabb ID username is assigned to the line Mar 17, 2025 · Problem was every update made the device worse. Jul 17, 2024 · To get Gabb Music+ you can: Update your phone plan to an Advanced… Introducing the Gabb Watch 3e. Gabb Music is a streaming service only available on Gabb Wireless devices. I think the only way this can be fixed is through contacting Gabb. Soft reset to the Gabb Watch 3: Hold the power button down for 4 seconds Select the power off icon on the watch screen Hi @HMarie2022 and @WingZero,. Protect their favorite memories by having them login to Gabb ID on their Gabb device for automatic data backup on Gabb Cloud™. The item must be sealed in its original packaging, if not, you’ll pay a $50 restocking fee. Your plan type is listed under your bill total. Gabb phone will not pair with parent phone, the biggest selling point of this phone doesn’t work, our daughter won’t use it because of that. Mar 5, 2025 · Summary: Fixed issues with Gabb Go pets not displaying correctly, pets not appearing after being purchased, game time limits not functioning correctly, and issues with the timer app. To charge your Gabb watch, place the back of your watch on the top of the Gabb charger. Can you tell me which model of Gabb Phone your son is using? Customer: Gabb 4 Technician's Assistant: Thank you for providing the model. manage your account, and access helpful support resources. Browse our support articles and find answers to your questions. e. Please reach out to Customer Support through Live-Chat at www. Here are some troubleshooting steps to help: Ensure you are logged into Gabb ID on Gabb Phone: Open the Gabb ID app and ensure you are logged in; Uninstall - Reinstall. The latest issues is Gabb Music not working because it says the GabbID app is not logged in, which it is, and Gabb is looking into it. So sorry that you are having trouble with updating your card information on your in your MyAccount. Still under contract, so I figured I’d use that up and get the phone instead. You can choose to send data to our navigation partner, HERE Technologies, but child’s data is anonymous and is used only to improve navigation, never for advertising. Gabb Phone Plus, Gabb Phone 3 Pro, Gabb Phone 4 Pro. Watch must be charged to at least 30% before updating; Open the Check for Updates app Tap the update button. Thank you!-Reagan If your child can’t make or receive a video call, make sure that video calling is enabled for their Gabb phone: Make sure that both the child & the recipient have Gabb Messenger installed. Download the Gabb Messenger app on your smartphone (not your Gabb phone) from the Apple App Store or Google Play Store. I just spent 45min with chat support going through the unpair and reset steps outlined on the support page, which was frustrating when I was repeatedly told to click something on the screen, or take action when the boot image appeared, considering the problem is NO DISPLAY. Dec 18, 2023 · Whether it’s frozen, unresponsive, or just not functioning properly, sometimes the best solution is to reset your device. -3:00 p. Gabb Phone 4 Pro only: Verify that you have a 5G cellular plan. You will become the owner of the device after making all No need to count minutes or texts. Installing Gabb Maps on your Gabb phone. Glad to see I’m not the only one. Can I transfer it to my daughter's email? Feedback on Recent Gabb Email Communication. Soft reset to the Gabb Watch 3: Hold the power button down for 4 seconds Select the power off icon on the watch screen I ordered a watch, but the account has my email as the user name. Managing your Gabb Music Subscription. This will allow the parent(s) to work with Customer Support if the device needs troubleshooting. The Gabb phone does not allow sign in through Google (security comes with the phone to not allow) - and Fitbit does not allow you to sign in with your Google email (except through the sign in via Google option - which when you click it does not work). Get help with billing, account management, technical support and more. Hello @Mauashy,. What Is Not Covered? 4. $60 for Gabb Phone, Gabb Phone 4. Use the camera in the MyGabb app on your smartphone to scan the QR code on the Gabb phone. This definitely sounds like a frustrating experience. 1. 99/month Gabb Music+: Included in Advanced service plan, or $10. Click View Details next to your child’s profile. They work for a couple days and then the phone again stops receiving texts and has issues making and receiving calls. As if a scratch causes a wrist watch to quit working. Gabb Watch 3e works independently from any cell phone. Thank you for this post! I'd love to help give some troubleshooting steps to help with this: Log in to your Gabb account here ← ; Make sure you have an active subscription or is on a plan with Gabb Music included We have 3 Gabb phones (2 are Gabb 3 and 1 is Gabb 4) and all 3 have location issues! We are beyond frustrated and have tried all the "tips" to start being able to locate them. uqyooucetcrgpgiouuehqtmhxxcihmbwbvxeopmhupcewaxhvsdthbjopyflfptlborvearnixi