Windows hello this option is currently unavailable windows 11 reddit On the Services console, scroll and right-click Windows Biometric Service. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. One of the things that you can try is deleting the contents of NGC folder and see if that helps. I am not sure if this stops Hello, but I have reversed this change. My name is, Zadee. I've assigned a policy to allow it, but I cannot override the main tenant "disabled" setting. Hi, thanks for reaching out. Check if the Windows Hello option is now working. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. It just says "this option is currently unavailable" for all of them (see pictures). Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. I found out all of my sign-in options said "This option is currently unavailable". I had mine set to Enabled. Try using Windows Hello fingerprint authentication again. I have found that upgrading to Windows 11 changed a registry key that disabled the fingerprint reader. Under Settings > Sign-in options it says: Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. This message below. Restart your computer. Threats include any threat of violence, or harm to another. Windows 11 is allowing me the biometric fingerprint sign-in, and the PIN sign-in, as the only options. Hi, ever since ive downloaded windows 11, these option were always unavailable. But as long as it's not configured it should be ok. However, it is possible that you or an application disabled this option Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. Option 2: Restart Biometric Services. It should now work properly. Try to reset the pin and when I do it says well send a code to your outlook email. Not letting me change the pin. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Restart your PC and try to add a Windows Hello PIN again. Navigate to Computer Configuration > Administrative Templates > System > Logon. Way 4: Edit Local Group Policy. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Hello! I have Dell XPS 13 9300 model with fingerprint. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. ” Select PIN (Windows Hello) Click the “Remove” button to remove the PIN and add another one. May 18, 2023 · I'm using Windows 11. Click We would like to show you a description here but the site won’t allow us. The thing is, when l was setting up the sign-in methods, I saw that under the Face Recognition option says that it is not available for the computer cannot detect the camera. Hey all, purchased a T480 recently, clean install of Win11, installed Lenovo advantage software, ran all updates, windows updates and all optional updates. Open the above link and select “Download Now” under “Create a Windows 11 Installation” and open this tool. I have Windows Hello enabled in Intune for all users in my tenancy. Welcome to the Microsoft subreddit. Just change my pin. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. -" problem on my HP laptop. I have been highly frustrated. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Webcam still works in normal use. Sometimes the webcam doesn't turn on in time or it has trouble communicating with Windows, so I am prompted to use my PIN. Accounts > Sign-in options. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. If you see your account there, you may be able to delete it and remain signed into Office, Your device should be removed from device management. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. After adding 2FA to our Microsoft accounts, it breaks WH. The last Windows Hello option is the pin, which works. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. I have one user who is getting the above message since 2 months ago. Aug 27, 2024 · When I first installed the camera everything worked. Also, "Sorry - this PIN isn't working for your organisation's resources. Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Aug 6, 2024 · Hi Roberta, My name is Estrella, and I'm an Independent Advisor. I looked around and I can't find a solution for this issue. Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: Oct 11, 2024 · Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM; KB5053644 is here which means searching for files with natural language will soon be available to all Windows 11 users Hello guys, Today i tried to log into my Computer but it Said: something Went wrong and your Pin is Not available. The Settings in Account -> Sign In options show "This option is currently unavailable" under both Windows Hello and Fingerprint options. The device is AAD joined - no on prem. " With another "learn more" button So I click that The help page I'm brought to does not explain anything about why, after a year and a half of using a PIN, and using said pin less than 12 hours ago, I'm suddenly not allowed to. Yeah I'm not sure. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Basically neither fingerprint nor Windows Hello can be set up. When I click on any of them, it just says "something went wrong. Any advice would be very much appreciated. Feb 2, 2021 · However, currently my sign-in options in settings is all greyed out and I am unable to change or set anything. Under "Windows Hello PIN", click on "I forgot my PIN". Method 2. When I open Accounts and scroll down to Sign-in options, click it, I see Facial recognition (Windows Hello) but below the title is "This option is currently unavailable. Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. Well it used to work and now it doesn't. But somehow, after few updates later, I can't use windows hello to sign in. So I decided doing a clean Windows 11 installation on my new Matebook X Pro 2023 but unfortunately neither biometric login function would work. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Then restart the computer and see if those options are now back available. After your machine reboots, click on "Troubleshoot" under Choose an option 3. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Select the option you want to use to sign in. in account management > sign in options. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. When I add a user to the Configuration Profile it eventually asks them to reboot, then they try to login and it asks them to setup Windows Hello. I checked my registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\ AllowDomainPINLogon = 1. Help what triggered it to stop working Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". We couldn't find a camera compatible with Windows Hello Face. I don't have any organization accounts linked anywhere in settings. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. Edit: I'm pretty sure I removed all accounts. Download Windows 11. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. If you are experiencing the reported problem on computers that have been set up for an organization (e. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. Other software that uses Windows Hello to verify my identity also claims that Windows Hello is disabled. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Hi! I want to change my Windows 11 current PIN for my account. It just says "this option is currently unavailable" for all of them. Please let me know as soon as possible Kind… I recently got a Spectre x360 15" 2019 and during the initial Windows setup, I set up the Windows Hello facial recognition. Next, add the PIN that you wish to use from now on, then click Ok to save the changes. You can also use the I forgot my PIN option and continue from there. " It's been three weeks - and seems I'm stuck with the temp numerical pin. I don’t know what the force update was, but it may have been Windows 11. After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Then the Hello access stopped working. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Yes, it sounds like you've got it blocked in devices\enroll devices\windows hello for business, which is good. Recently, all my windows hello options are "currently unavailable. Open the Run dialog box by pressing the Windows key and the R key together. With it came a larger rollout of Teams Chat and further changes to the UI to make it all consistent ahead Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. It says pin unavailable. However, I'd like to test it on a subset of devices. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Jul 23, 2021 · Windows 11 build 22000. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Use PIN Complexity policy settings to manage PINs for Windows Hello for Business. Good luck. 100 was released yesterday to Windows Insiders on the Dev Channel. "Windows Hello options are currently unavailable. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Face unlock was previous working fine with no obvious change being made that triggered the failure. I decided to post this fix here as a Tip in case anyone else runs into this issue. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". 1. In both cases, the fingerprint reader no longer worked after the upgrade. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Hi, I just updated my device to Windows 11 but it completely disabled Windows hello. Nov 21, 2022 · 6. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. In our environment, we have recently enabled Windows Hello so users can choose to biometrics instead of a password, but have run into an issue where about half of our computers aren't showing the Sign-In Options below the password input. Once you have run the program, follow the instructions and select Windows 11 (Windows 11 for Professional or Home Edition systems) and then select the iso file and the image will begin to Topic in the title. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Here's a bit of annoying thing I'd like for the Windows team to fix with Windows 11. Hello, a few days ago, my SSD died, so l had to replace it. " I am trying to re-install Windows Hello, but so far haven't found how to do that. Related: How To Fix Windows + Shift + S Not Working In Windows 10 I have upgraded to Windows 11 on an HP laptop and on a Lenovo laptop. Once they complete the setup they try and enter the PIN they just set and get “This option is currently unavailable” and they can only login with their domain password. I'm sorry to hear that you're having this trouble. Getting the latest driver Running into a weird issue that I can't seem to trace the cause of and am hoping for some help. If you created a Microsoft account when you installed your OS and you created a PIN and Windows Hello still doesn't work, the problem is most likely you need to update your webcam IR camera driver. I always update Windows to the latest updates. Apr 4, 2023 · Install any available updates. Feb 3, 2022 · I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. Click on "Advanced options" > select "command prompt" 4. Click the [Start] icon ①, then select [Settings] ②. You'll also want to create a device configuration profile for 'identity protection' and change 'configure windows hello for business' to 'disabled' and apply it to all devices. However, recently I haven't been able to sign in any other way except for the pin. If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Click Sign-in options. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. What would be going on? The last thing I want to do, is be using Windows Hello on my Personal Vault! The only way I've found to avoid this is to avoid using windows hello all together! I couldn't find any other solutions, any help would be greatly appreciated 🙏🙏 All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". When I go into Settings - sign in options, the fingerprint option just says unavailable. My name is Bernard a Windows fan like you. Help anyone pls? Thank you. The boy has discovered the Pin to the computer No problem. I've been able to use the fingerprint sign in even since I got the laptop, but now I can only sign in with a pin and the options for the fingerprint sign in is unavailable. I have done that. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Windows still claims that I have not set a Pin/enabled Windows Hello. It was working properly with Windows 10, but does not work after I upgraded to Windows 11. Don't touch the "Connected to whatever domain" setting. Try again later'. Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. (I wonder what currently means?_) Basically what the title says. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Welcome to the largest community for Windows 11, Microsoft's latest computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. When I Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I'll be happy to help you out today. " I can still sign in using my pin but fingerprint and facial recognition don't work. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Then click on "Sign-in Options". I go to settings then accounts, then sign-in optons. 0 still appears to be present in the Device Manager. Any assistance would be Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Enable "Turn on convenience PIN sign-in" using Group Policy. I was very dissappointed with my interaction. Around the same time it stopped working we applied a sharedpcmode policy on this users device. 2. I've gotten into a state similar to what you describe, and I was always able to get it to allow me to log in with password, then navigate to the Windows Hello settings, turn off PIN login entirely, then turn it back on and set up the PIN from scratch. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Content here should be primarily about Microsoft's suite of services, products and games which we publish. Are there any solutions? Windows 11 pin sign in "currently unavailable" Out of nowhere a week or so ago signing in with a pin stopped working, always says option disabled for too many failed sign ons (none being too many, apparently) and even waiting the two hours gives me no change. Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. Doing so, I had to install windows (11) again. Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Select Start > Settings > Windows Update > Check for updates. View community ranking In the Top 1% of largest communities on Reddit. Things I have tried and failed: Hi, ever since ive downloaded windows 11, these options were always unavailable. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Windows Hello pin currently unavailable. I tried updating all the drivers but nothing works out. Nov 19, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. The VR Movie Theater. It says face, fingerprint and pin are unavailable I've already tried resetting the tpm, re enabling sgx in the bios, updating, Get the Reddit app Scan this QR code to download the app now (Windows Hello) This option is currently unavailable . Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. Fingerprint and PIN are no longer greyed out. In Windows Settings, User Accounts, look in Work or School Accounts. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. User has logged on with AAD credentials: No . Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC During the initial Windows setup, I set up the Windows Hello facial recognition. Oct 17, 2022 · This guide shows you what you can do to fix the Windows Hello “This option is currently unavailable” issue to get the Fingerprint recognition and other biometric sign-in options to work again in Windows 11. Dec 1, 2024 · Windows 11 Download. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. When I click on them I am given a something went wrong message. Anyway, the computer is a Galaxy Book with an intel core i7 running windows 11. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. Nov 14, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Accessing the Windows Hello setup screen; From the context menu that just expanded, click on the Add PIN button. msc). It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. The key setting is the "Work or School Account" with the colorful windows logo by it. Welcome to the largest community for Windows 11, Microsoft's latest computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. (This option is currently unavailable for… Aug 2, 2024 · No. Not even my finger tip which I was initially able to do. r/Intune A chip A close button Télécharger l'app Télécharger l’application Reddit Se connecter Se connecter à Reddit Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Solutions tried. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. This is fine. " This is at the Sign-in options in Accounts in Settings. Which is great cause I can’t check my email since my pc is bricked basically stuck in the Lock Screen. Open Settings by pressing the Windows key + I, and navigate to Accounts > Sign-in options. g. I showed him the ways to sign in page and he again said this isn't an issue, that the option will become available when Microsoft updates the feature. However, I noticed that my pin no longer works. This has been a very frustrating experience, since I updated Windows 11 today evening, both the pin and fingerprint options show that 'This option is currently unavailable' I have tried reinstalling drivers and doing some steps recommended but nothing's happening. I have a webcam with Windows Hello capability. Anyway, I figured I should click the PIN option. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. " Any tips? TPM 2. PINs are device-specific convenience options that are separate from Microsoft account passwords. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). To enable a convenience PIN, enable the Group Policy setting Turn on convenience PIN sign-in. Watch movies, play your favorite games, and collaborate with friends in Bigscreen! Cross-platform support for the Beyond, Meta Quest 2/3/Pro, Oculus Rift/Rift S, HTC Vive, Valve Index, any SteamVR headset, and any Windows Mixed Reality headset. Disconnect that. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Welcome to the largest community for Windows 11, Microsoft's latest computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Disconnect them all one by one. We have windows hello deployed via GPO. You can do this by following these steps: Open the Settings app on the affected device. Ouvrir le menu Ouvrir l’onglet de navigation Retour à l’accueil de Reddit. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Fingerprint feature not working on Windows 11 says "This option is currently unavailable" I recently got a Dell Latitude 7390 2 in 1 with Windows 11 preloaded. Jul 22, 2023 · Hello, this is Emily. Maybe I need to completely re-install Windows 11? Mar 11, 2025 · Installed new drivers for my motherboard and windows 11 upon sign in to my pc says my pin is unavailable. Right-click on the Start icon and choose Run. Feb 18, 2023 · Thanks for reaching out. It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. I've tried disconnecting my school account and restarting my computer but that made no difference. I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is an incompatibility issue with the NGC folder that is responsible for Windows Hello, and for us to sort out the issue, we need to take own the NGC folder then delete it, kindly Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". How To Fix Windows 11 Fingerprint Not Working. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. Windows Hello for Business post-logon provisioning is enabled: Not Tested When I install from a fresh ISO, Windows Hello doesn't usually work until everything is downloaded and devices are all set up. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily . I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. I have gone to the Lenovo site to install drivers to try and get everything updated. Once you open Run dialog box, insert services. I have even tried resetting the TPM which would stil not work. Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. >"This option is currently unavailable- click to learn more" So I click it >"Something went wrong. If you can't proceed to next method. I've been trying to Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. msc and click OK. I have updated my windows to windows 10 pro 20h2. However, when I login, I am able to use my fingertip, yet cannot change anything. Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. The options to improve recognition and to remove this sign-in option are greyed out. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. Ensure the "Turn on convenience PIN sign-in" policy is enabled. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. I'll be more than happy to help. Windows Hello for Business policy is enabled: Not Tested . But the Pin clearly exists somewhere in the system as a fucked up Zombie-Pin or something, and I suspect that that is the reason why I can't enable Windows Hello right now The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Now I cannot even enable it again. Try again later. I had never tried to set the fingerprint reader up until today but it won't let me, it looks to not be working with Windows Hello features. Click on "Accounts" and then click on "Sign-in options". Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". I look forward to your feedback, which will help me pinpoint your issue. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Everything works fine, but my cameras and Windows Hello. Has anyone else experienced similar? Not sure if this is a feature or a bug. Aug 17, 2022 · Another option is to enable the built-in administrator account, then create a new user account instead: 1. " Welcome to the largest community for Windows 11, Microsoft's latest computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Its Basically a loop because there is no Other Option but to press: set a pin. Therefore, I can't even change my pin. Thanks in advance! EDIT: Fix was found; see comments below. This isn’t just a Windows 11 issue, by the way. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. " Underneath there is an exclamation mark with "something went wrong. Sep 27, 2022 · Once you’re inside the Sign-in options menu, click on PIN (Windows Hello). You might have a work or school account connected to that device. I'll be glad to help you today. Go to Windows Settings -> Accounts -> Access Work or School. We would like to show you a description here but the site won’t allow us. Typically the IR camera, which Windows Hello uses, is one of the few devices I just need to nudge along with a manual driver update. Oh But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. If so then your device may be enrolled in device management and your organization may prohibit Windows Hello sign in. Reboot your Windows 11 PC and see if you are able to sign in with I have started a new role and they currently have Windows Hello set to "Disabled" in the enrollment settings. Select “PIN (Windows Hello). Everything else with the camera works. That should take care of it for you. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. You may need to reregister your Hello options if needed. It states, 'This option currently unavailable' and along with 'Something went wrong. It's enabled on the BIOS, it comes up on device manager, I tried the driver on the HP website to no avail. I'm an Independent Advisor and a Microsoft user like you. Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Contact your admin for more info". Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Device is AAD joined ( AADJ or DJ++ ): Not Tested . Sep 10, 2020 · 9. In the Settings/Accounts/Sign-in options/ window under Facial recognition (Windows Hello) it says, "This option is currently unavailable". There's no option in sign-in settings to set up or change a password. So I've got this laptop refurbished about a month ago for a really good price, upgraded it to 16GB RAM and such, however for some reason the fingerprint reader doesn't work on Windows Hello (it says that the setting is unavailable). zqkgg pqv ezk cysal lklh loumkx fiwg sccgb cghjnebg rmrs hbcbcpwqu wiytt ggspti qpxkm nwjc